Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-price-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications as an authorized user.
  2. You visit or navigate through our websites linked to this policy.
  3. We communicate with you via email, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: User names, passwords, and account details required for registration and login.
  • Payment Information: Credit/debit card numbers, expiration dates, and billing addresses used for transactions.
  • Financial Information: Bank account details and transaction history, if provided during payments or requests for financial services.
  • Purchase Information: Details of products or services bought from us, including quantities, prices, and delivery information.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and mobile operating system data.
  • Location Data: GPS coordinates and location-based services data used for mapping and navigation features.
  • Feedback and Reviews: Comments, suggestions, and reviews left by users to improve our services.
  • Social Media Information: Publicly available data from social media platforms when you choose to log in through these accounts.
  • Product Information: Details about products viewed, added to carts, or purchased on our sites.

We collect this data through various means: user input forms, account settings, browsing interactions, analytics tools, and automated technologies like cookies. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy agreements.

Cookies and Similar Technologies

We use cookies, a common technology, to enhance your experience on our sites and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for website functionality, ensuring security, and providing basic features.
  • Preference Cookies: They remember user preferences, such as language settings or display options.
  • Analytics Cookies: Used by us and third parties to collect aggregated data about visitors’ interactions with our sites, helping us improve performance and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data.

Security Measures

To protect your personal data, we have implemented robust security measures:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us, and we will take steps to delete it.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting the use of your data for specific purposes.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer at the address provided below. We will respond to your requests in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding your privacy, please contact us:

We value your trust in providing us with your personal data, and we strive to protect it at all times.